Help

Answers to common questions about accounts, imports, billing, and privacy.

How do I add a bank or cash account?

Go to Settings → Financial → Accounts and click Add account. Enter a name, type, and opening balance.

How do I import bank statements?

Open Expenses → Import and upload a CSV or supported statement file. Map columns, review matches, then confirm.

What does receipt scanning do?

Upload a receipt photo and we extract merchant, date, and amount using OCR. You review and save as a transaction.

How does billing work?

Free includes limited AI calls, scans, and storage. Pro adds higher limits via monthly UPI AutoPay or card through Razorpay.

How do I cancel Pro?

Settings → Billing → Cancel subscription. You keep Pro access until the end of the paid period.

Can I export my data?

Yes. Settings → System → Import/Export lets you download transactions and related data.

What data do you store?

Account details, transactions, receipts, and settings you enter. See the Privacy Policy for retention and subprocessors.

Can I share finances with my household?

Yes. Settings → Household lets you invite members who can view and edit shared data based on permissions.

How are transfers between accounts handled?

Link matching debit/credit pairs from Expenses → Transfer candidates, or mark transactions as transfers manually.

How do I report a bug?

Email support with your account email, what you tried, and what happened. Include browser and approximate time if possible.

Still need help? Contact us at Contact.